1. What products do you sell?

We provide digital software licenses for Windows, Microsoft Office, antivirus programs, and other essential software. All products are delivered electronically via email.

2. How do I place an order?

  • Choose the product you want and add it to your cart.

  • Complete the order form on our website.

  • You will receive an email with instructions to pay via Card, IBAN, or PayPal.

3. How long does delivery take?

Once your payment is confirmed, your activation key or download link is delivered within 10–30 minutes via email.

4. Can I cancel my order?

You can cancel your order only before the activation key is delivered. After delivery, the order is considered completed and cannot be canceled.

5. What if I didn’t receive my product?

  • Check your spam/junk folder first.

  • If it’s not there, contact our support with your order number and email address.

  • We will verify the payment and resend the product immediately.

6. Can I get a refund?

Refunds are provided only if the product key is invalid, defective, or the wrong product was sent. Once a valid key has been delivered, refunds are not possible.

7. How do I activate my software?

Each product comes with step-by-step activation instructions included in the delivery email.
If you encounter any issues, contact our support for assistance.

8. Is my payment secure?

Yes. Payments are processed securely via Card, IBAN, or PayPal, and we do not store full card information on our servers.

9. Who can I contact for support?

For any questions or issues, email us at: [email protected] or use our contact form on the website.